FAQ | FREQUENTLY ASKED QUESTIONS
We solve all your doubts about schedules, facilities, services, reservations … and much more
FREQUENTLY ASKED QUESTIONS AND USEFUL INFORMATION
The breakfast times, the activities in the area, the advantages that we offer you when making your reservation through our website … On this page we solve the questions that clients usually have about your getaway at La Posada Morisca or The AVO and we provide useful information that will surely help you better organize your experience.
Of course, if you have any other questions, we are at your disposal through our contact form, by phone through our profiles on social networks.
INFORMATION ABOUT SCHEDULES
From what time can you check into the hotel?
You can check in from 2 pm. Check out is until 12 in the morning. Our reception hours are from 9 to 23 hours. If you are going to arrive after 11pm, please inform us. Outside reception hours, there will always be a phone so that you can contact us at any time.
Breakfast will be served from 9am to 11am. If you need to have breakfast earlier for any reason, please let us know upon arrival.
Can you have lunch or dinner at the hotel?
Inside the inn, you will find our restaurant, The AVO, open from 2 pm to 10:30 pm, where you can eat, have a snack, have dinner or have a drink.v
INFORMATION ABOUT DISCOUNTS RESERVATIONS ON THE WEB
Will you always find the best price by booking on this website?
Yes, we guarantee it. On our website you will always find the best price for your reservation
What is the discount over the rest of the online booking agencies and portals?
On our website you can book with a 3% fixed discount on the price that you will find in agencies and reservation portals throughout the year
Are cancellation conditions also better when booking through the web?
Yes, by booking through the web we offer you more flexible cancellation policies. Free up to 3 days before your arrival to ensure your peace of mind in these times
Are there any more advantages booking through the web?
Yes, we will give you an exclusive welcome gift. If you book through our website we will receive you with some chocolates and other welcome details
PARKING AND POOL INFORMATION
Is there parking at the hotel?
Yes, we have private outdoor parking inside the farm and free.
When is the pool open?
Our pool is kept clean and cared for throughout the year and can be used from March to the end of October, as the climate of the area allows it.
INFORMATION ON PLANS AND ACTIVITIES IN THE AREA
How far is it from the hotel to the center of Frigiliana?
There are about 2km. to the center of town and it takes about 30 minutes walking. The walk is on roads, so you will hardly find cars until you reach the town. By car it takes 7 minutes.
What can be done in the area?
La Axarquía offers many options in terms of activities. There are many hiking trails, 5 minutes away you have the Mediterranean beaches, you can visit several charming towns, cities such as Malaga or Granada, do active tourism activities or simply relax and enjoy the good Mediterranean climate looking at the sea from the terrace of your bedroom.
INFORMATIONS ABOUT ROOMS
What is the difference between rooms with solarium and with porch?
The rooms with porch are located on the first level, at the foot of the garden. They have a covered porch open to the inn’s garden.
The rooms with a solarium are located on the second level, with an independent entrance through an external staircase. They have a private terrace.
Both have the same views. The rooms mostly have a double bed, although we have some with two beds. You can put your preferences in the comments and we will do everything possible to comply with them.